List Tickets - Blink Documentation

Parameters
Example Output
Workflow Library Example

This resource helps you to get incidents and requests list. If no options are provided, an excerpt of the records is displayed. Note: The RFC_NUMBER and the HREF of the resource are always returned. Example: http://my_server/api/v1/80000/requests?max_rows=3&fields=submit_date_ut, requestor.last_name&sort=submit_date_ut+desc&search=RFC_NUMBER:S161121_000074 Notes: - Some sensitive fields reserved to Easyvista are not returned..

To learn more, visit the EasyVista documentation.

Parameters

Parameter	Description
Fields	Selected fields to be returnedExample: fields=submitdateut+desc,enddateut,requestor.lastname,recipient.email
Limit	Maximum number of rows to be returned.
Search	Search/Filter on fields.For Example:**rfcnumber:“I161026000005submitdateut:last_week

Example Output

{    "HREF": "string",    "record_count": "string",    "records": [        {            "HREF": "string",            "record_count": "string",            "records": [                {                    "COMMENT": {                        "HREF": "uri"                    },                    "DEPARTMENT": {                        "HREF": "uri",                        "STATUS_EN": "string",                        "STATUS_GUID": "uuid"                    },                    "HREF": "uri",                    "LOCATION": {                        "CITY": "string",                        "HREF": "uri",                        "LOCATION_CODE": "string",                        "LOCATION_EN": "string",                        "LOCATION_PATH": "string"                    },                    "MAX_RESOLUTION_DATE_UT": "date-time",                    "RECIPIENT": {                        "BEGIN_OF_CONTRICT": "date-time",                        "CELLULAR_NUMBER": "string",                        "DEPARTMENT_PATH": "string",                        "E_MAIL": "email",                        "HREF": "uri",                        "LAST_NAME": "string",                        "LOCATION_PATH": "string",                        "PHONE_NUMBER": "string"                    },                    "REQUESTOR": {                        "BEGIN_OF_CONTRICT": "date-time",                        "CELLULAR_NUMBER": "string",                        "DEPARTMENT_PATH": "string",                        "E_MAIL": "email",                        "HREF": "uri",                        "LAST_NAME": "string",                        "LOCATION_PATH": "string",                        "PHONE_NUMBER": "string"                    },                    "RFC_NUMBER": "string",                    "STATUS": {                        "HREF": "uri",                        "STATUS_EN": "string",                        "STATUS_GUID": "uuid"                    },                    "SUBMIT_DATE_UT": "string"                }            ],            "total_record_count": "string"        }    ],    "total_record_count": "string"}