Close Ticket

Closes a request ticket.

Parameters​

Parameter	Description
Close Code	-
Comment	-
ID	The ticket request ID.

Example Output​

{    "response_status": {        "status_code": 2000,        "messages": [            {                "status_code": 2000,                "type": "success",                "message": "Request(s) closed successfully."            }        ],        "status": "success"    }}

Workflow Library Example​

Close Ticket with Manage Engine Servicedesk Plus and Send Results Via Email

Preview this Workflow on desktop