Ask a Question via email

Creating a Workflow using the Ask a question via Email Action

1. In the New section block, click to open the Action panel. Alternatively, you can drag Actions to your flow, from the menu on the left side of your Workflow Editor screen.

2. Search and select the Ask a question via email option.

3. Enter the following parameters in your step.

Parameter	Description
To	The recipients email address
Subject	Emails subject
Question	Questions to be answered
Answers	Possible answers separated by a comma
Timeout in minutes (optional)	Timeout in minutes for the recipient to respond
Default timeout response (optional)	The default answer if the recipient does not respond

Asking a questions via email:

INFO

While the user is waiting for a response, the Step output shows Workflow execution paused.

The recipient receives an email with a question and possible answers. An answer is selected and the Workflow continues to run in accordance with the answer.

4. A question is then received via email.

Ask a question via email using an SMPT server

This action works the exact same way as the Ask a question via E-mail however it allows you to ask a question via email using a SMPT Server

In order to use this action, you need to create a connection by navigating to the top-right hand corner of your Step, select Connection required and then select an existing connection or create a new connection by selecting Create new connection. Select the SMPT Server option and fill out all the necessary fields and then click create connection